American Check Advance
1440 Nashville Road, Suite O
Franklin, KY 42134
(in the shopping center by
Franklin’s Super Wal-Mart)

info@franklincash.com


 

Back to WHY TRUST US

1. You’ll be treated well.  We have a 97.1% satisfaction rate among surveyed clients.  Though we are part of a multi-state group of offices, the owner of the company meets with every new team member just to discuss customer service, and to have them sign our Customer Care Pledge—you’ll see those in the lobby when you come in!  (Also: ask any member of our team to show you their 20 BASICS OF CUSTOMER CARE card!) 

2. We’ve been around.  We opened in 1999, and our ownership has been helping folks out with their short-term cash needs since 1994. A large majority of our business is from return customers. We’ve had over many years of experience in taking good care of folks when they need a little help until payday. 

3. We are proud to be good citizens.  We’re licensed by the commonwealth of Kentucky to provide our cash advance services. Like a bank or finance company, you can be sure we answer to the Kentucky Department of Financial Institutions. Our family of stores is now in four states. We’ve served our community here since 1999. We are a member of the Simpson County Chamber of Commerce, the Community Financial Services Association, and the National Federation of Independent Businesses.

4. We won’t hassle you. We know that we all have cash flow problems from time to time, so we know that every customer deserves all of our respect.  We ask for no more information than we have to, then we keep it private.  We explain our services thoroughly—until you understand. 

5. We make sure we do what we say we will do. We make certain your check is filed then held as agreed.  You’ll always get copies of the contract you sign so you can feel secure.  You’re legally protected from checks being run through incorrectly.  Your contract will always be explained to you when you do your first agreement with us.

6. We are genuinely concerned about our customers: We don’t want you to be “stuck” in an advance with us.  Like a doctor’s office, we want you to use us only when you need us.  We provide ongoing information and reminders about using our service wisely.  We offer this website, and we always have a “Helpful Hints” brochure on the counter you’re welcome to. We offer you a completely optional courtesy call (a couple of days before your check advance is due), so it won’t catch you off-guard!