American Check Advance

OUR MISSION STATEMENT

Our mission is to meet our customers’ needs in a way that is so fair and so friendly that our own success is simply a byproduct of what we do. We intend to lead our industry in customer care and service. We will do this because we believe that we will achieve our own financial goals only when we help others do the same, and only when we do so in a caring manner.

We will accomplish this mission by always excelling in the following attitudes:

We will always give our customers all the information we can about our cash advance services. We will show them how to use our cash advances properly and temporarily, so that our products are fair and useful to our customers in every transaction.
We will always consider our 20 Basics to be the absolute minimum level of service we will offer our customers.
We will take personally any example anywhere of better customer care. We will never accept that there are no new or better ways to improve the way we meet our customers’ needs.